Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

To start a return, you can contact us at juniorstoysbahria@gmail.com. Please note that returns will need to be sent to the following address: [Bahria Heights 2 Shop no 3 Corniche Road phase 6 Bahria Town Rawalpindi ]

You can always contact us for any return question at juniorstoysbahria@gmail.com.

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, such as personalized toys (customized orders) or items sold during a clearance sale. Please get in touch if you have questions or concerns about your specific item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days.
For any return questions, you can always contact us at juniorstoysbahria@gmail.com.