Privacy Policy

Last Updated: August 2026

At Juniors Toys, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, create an account, place an order, or contact us.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit or make a purchase from Juniors Toys, we may collect the following information:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Billing and delivery addresses
  • Account login information
  • Order and purchase history
  • Messages, reviews, or inquiries submitted to us

Payment Information

When you place an order, payment-related information may be processed through Shopify or an authorized payment service provider. Juniors Toys does not directly store complete debit or credit card details.

For Cash on Delivery orders, we collect the contact and delivery information required to process and deliver your order.

Device and Browsing Information

We may automatically collect certain technical information, including:

  • IP address
  • Browser and device type
  • Operating system
  • Pages viewed on our website
  • Time spent on different pages
  • Referring website or advertisement
  • Cookies and similar technologies

2. How We Use Your Information

We may use your personal information to:

  • Process, confirm, and deliver your orders
  • Provide order updates and delivery notifications
  • Verify customer and order information
  • Manage returns, exchanges, cancellations, and refunds
  • Respond to questions, complaints, and customer-service requests
  • Maintain and improve our website and services
  • Personalize your shopping experience
  • Prevent fraudulent transactions and website misuse
  • Send promotional messages or offers with your consent
  • Measure the performance of our marketing campaigns
  • Comply with applicable legal and regulatory requirements

3. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve functionality and understand how visitors use the website.

Cookies may help us:

  • Remember products added to your cart
  • Save your preferences
  • Keep you signed in to your account
  • Understand website traffic and customer behaviour
  • Display relevant advertisements
  • Improve website performance

You can disable cookies through your browser settings. However, certain website features may not function properly if cookies are disabled.

4. Advertising and Analytics

We may use analytics and advertising services, including platforms such as Google and Meta, to understand website activity and measure advertising performance.

These services may collect information through cookies, pixels, or similar technologies. This information may be used to show you advertisements based on your interaction with our website.

You can manage advertising preferences through the settings provided by the relevant platform or through your browser.

5. How We Share Your Information

We do not sell or rent your personal information.

We may share necessary information with trusted third parties that help us operate our business, including:

  • Shopify and website-hosting providers
  • Courier and delivery companies
  • Payment-processing services
  • Customer-support providers
  • Website analytics and advertising platforms
  • IT, security, and fraud-prevention services
  • Government authorities when legally required

These parties receive only the information reasonably required to perform their services.

6. Shopify

Our online store is powered by Shopify. Shopify may process and store information required to provide its e-commerce services.

Your information may be processed in countries where Shopify or its service providers operate. Shopify handles such information according to its own privacy and security practices.

7. Data Security

We use reasonable administrative, technical, and operational safeguards to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no online transmission or storage method is completely secure. Therefore, we cannot guarantee absolute security of information transmitted through the internet.

Customers are responsible for keeping their account passwords confidential and for informing us if they suspect unauthorized account activity.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Complete orders and provide customer support
  • Maintain business and transaction records
  • Resolve disputes
  • Prevent fraud
  • Meet legal, accounting, and regulatory requirements

When information is no longer required, we may securely delete or anonymize it.

9. Children’s Privacy

Juniors Toys sells products intended for children, but our website and purchasing services are intended for parents, guardians, and adults.

We do not knowingly collect personal information directly from children without the consent of a parent or legal guardian. If you believe a child has provided personal information to us without appropriate consent, please contact us so we can review and remove it where appropriate.

10. Marketing Communications

With your permission, we may contact you through email, SMS, WhatsApp, or other communication channels regarding:

  • New products
  • Special offers
  • Sales and promotions
  • Abandoned shopping carts
  • Order-related recommendations

You may opt out of promotional communications at any time by using the unsubscribe option provided or by contacting us. You may still receive essential messages related to your orders or customer-service requests.

11. Your Privacy Rights

Subject to applicable laws and verification of your identity, you may request to:

  • Access the personal information we hold about you
  • Correct inaccurate or incomplete information
  • Delete certain personal information
  • Withdraw marketing consent
  • Opt out of promotional communication
  • Ask questions about how your information is used

Some information may need to be retained for legal, security, accounting, or order-management purposes.

12. Third-Party Links

Our website may contain links to third-party websites, social-media platforms, or external services.

Juniors Toys is not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing their privacy policies before submitting personal information.

13. International Processing

Some service providers used by our website may process information outside Pakistan. Where applicable, we rely on the privacy and security measures maintained by those service providers.

By using our website, you acknowledge that your information may be processed or stored in locations where our service providers operate.

14. Changes to This Privacy Policy

We may update this Privacy Policy when our services, business practices, or legal obligations change.

Any updated version will be published on this page with a revised “Last Updated” date. We encourage customers to review this policy periodically.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Juniors Toys
Email: juniorstoysbahria@gmail.com
Phone/WhatsApp: +92 333 5795385
Address: Shop No. 3, Bahria Heights 2, Phase 6
Website: https://juniorstoys.pk/